May 2019

The specter of the new release

Who has not experienced this before? You choose a specific cloud application to make your life easier. The application fits well with the wishes of the users and everyone is satisfied. Until the release ghost comes around with a new release …

Useful functionalities have suddenly disappeared, new functionalities appear awkward and the modified structure of the application is illogical. Users get lost within the application and the process supported by the application is stagnating. Whether it is a test tool or another application. If the supplier postpones the release of new releases for too long, this will lead to annoyances or irritation and alternatives will be considered. As a result of damage and shame, it is no longer only functionalities that are considered. The way and frequency of releasing new releases is also considered.

 

Test tool fail

 

Support for the test tool

As a test manager you have carefully chosen a test tool. You have put a lot of energy into the support for the working method of the test process and the workflow of your test tool. Application managers, test coordinators and key users work fully with your chosen test tool. And then after six months the supplier comes with a major release. As already outlined above, a release can eliminate the full support for the chosen method. And that puts you as a test manager in a very difficult position. How are you going to solve this? How do you regain the confidence of the testers with regard to the chosen test tool? And perhaps more importantly, can you still get along with the test tool you have chosen? Not only can this result in a delay within your projects, but it will also be necessary to report to senior management. Time you could have better spent on completing your test processes.

Testersuite vs the release ghost

The situation as outlined above is an everyday practice. The Testersuite team regularly comes across such situations with organizations that are looking for a replacement test tool. An important question we are asked is: “How does Testersuite handle new releases?”.

We understand very well that maintaining the created support base is extremely important for the continuity of the test process. Based on this insight, we at Testersuite believe that new releases of our test tool must be manageable. That is why we release every two weeks. This makes it easy for users to adopt new and adapted functionalities as well as changes to the interface. This means that there is hardly any disruption to the current test process. Another advantage is that changes and extensions desired by customers can be realized quickly.

Faster restore

Of course sometimes something goes wrong. For example, a change made by our users can be experienced as unpleasant or undesirable. Because we make a new release available every fourteen days, we are able to resolve these issues quickly again. This way we prevent loss of capacity or disruptions of the test process among our users.

Invest in quality

You may wonder why not all cloud suppliers choose to release new releases regularly. The answer is simple. When a supplier invests insufficiently in the quality of the application and the production process, the very frequent rollout of new releases will lead to major problems. At Testersuite we have been investing in quality for years. As a result, we are able to roll out releases with bug fixes and new features to our customers every two weeks, without downtime.

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Who we are?

As a leading player in the test tooling market, Testersuite is constantly helping organizations to take the testing process to a higher level. We believe that smarter and better testing of software – and therefore a mature testing process – contributes to reducing risks and errors and therefore happy users. With our SaaS Tester Suite tool we have taken the testing process of many different companies to a higher maturity level. Think of healthcare institutions, housing associations, municipalities, provincial governments, logistics organization, utility companies, etc … Do you want to know more about Testersuite and the experiences of our customers? Do you want to go through different customer cases with us? Request a demo below.

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